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You may register or withdraw through your account.
If you need additional assistance, contact MTEL customer service:
| Send us a message | |
| Phone: |
(866) 565-4894 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
Massachusetts Tests for Educator Licensure Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB, email, MEPID) To submit other materials to Evaluation Systems |
You may schedule, reschedule, or cancel your registration through your account.
If you need additional assistance, contact MTEL customer service:
| Send us a message | |
| Phone: |
(866) 565-4894 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
Massachusetts Tests for Educator Licensure Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB, email, MEPID) To submit other materials to Evaluation Systems |
If you need directions or information about how to find your test center:
| Web: |
MTEL test center locations: Find your test center 
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|---|
| Send us a message | |
| Phone: |
(866) 565-4894 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
Massachusetts Tests for Educator Licensure Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB, email, MEPID) To submit other materials to Evaluation Systems |
To request alternative testing arrangements:
- Review the Alternative Testing Arrangements section of this website
- Register for your test
- Submit your alternative testing arrangements request form, including all required documentation
If you have comments about the test center or the conditions under which you took a test, please submit your comments in an email to Evaluation Systems no later than seven days after your test session.
| Send us a message | |
| Phone: |
(866) 565-4894 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
Massachusetts Tests for Educator Licensure Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB, email, MEPID) To submit other materials to Evaluation Systems |
Contact Massachusetts Department of Elementary and Secondary Education, Office of Educator Licensure, for information about licensure requirements.
| Web: |
Licensing Information: Visit the
Office of Educator Licensure
At this site you will find regulations, guidelines, and applications for Academic PreK–12, Vocational Technical Education, and Adult Basic Education licenses.
Access the Licensure Requirements Tool
MTEL Program Information: www.doe.mass.edu/mtel |
|---|---|
| Phone: |
(781) 338-6600 Mon–Fri: Available 9:00 a.m.–1:00 p.m. and 2:00 p.m.–5:00 p.m. eastern time, excluding holidays. Please check the website 24-Hour Automated Line: Call (781) 338-3000 and then press "2" to obtain the status of an existing license application. |
| Walk-in: |
Welcome Center Service Counter: Mon–Fri: Available 8:45 a.m.–4:45 p.m. eastern time, excluding holidays |
Please be sure to bring a form of government-issued photo identification that includes your name (cannot be a photo copy) with you.
The Massachusetts Department of Elementary and Secondary Education, an affirmative action employer, is committed to ensuring that all of its programs and facilities are accessible to all members of the public. We do not discriminate on the basis of age, color, disability, national origin, race, religion, sex, or sexual orientation. For further information regarding this policy, please visit the Department's website at www.doe.mass.edu/resources/policy.html 
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Live customer support will not be available during the following holidays:
Jan 1, 2024
Jan 15, 2024
May 27, 2024
Jun 19, 2024
Jul 4–5, 2024
Sep 2, 2024
Nov 28–29, 2024
Dec 24–25, 2024
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