You may log in to your account at any time to change your password or update your personal or contact information, including your email address, telephone number, or mailing address.
Name, Date of Birth, Social Security Number, Email Address, and MEPID
To update your date of birth, name, social security number, email address, or MEPID, you must submit a copy of the following supporting documentation to MTEL customer service:
Table outlining supporting documents needed to update your date of birth, name, or social security number
To update your:
Submit a copy of the following documentation:
Date of Birth
one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
First Name
one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
and one of the following:
Nickname to Legal Name: your birth certificate
Old Legal Name to a New Legal Name: official verification of a change (e.g., court order)
Last Name
one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
and official verification of the change (e.g., original marriage certificate, court order)
Social Security Number
one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
and a copy of your Social Security card
Email Address / Username
one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
the current email address listed as the username for your account
and the new email address for your account.
We recommend you use a permanent email address, not an account such as one associated with a college or district affiliation to which you may not always have access. This email address will be used as your account username and to receive all communications regarding your testing account.
Select "Other" in the Subject Line of the submission form.
MEPID
one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
and a print-out of your ELAR profile clearly showing your MEPID.
Select "Other" in the Subject Line of the submission form.
For more information on how to access your ELAR profile and view your MEPID, go to the MEPID requirement page.
If You Are Updating Your Name
If you are updating your name (first name or last name) on this website, you must ensure that your name as recorded with the DESE Office of Educator Licensure matches exactly. To request an update to your name with the DESE, complete a Request for a Name Change Form and submit it to the Office of Educator Licensure. Follow the instructions on the form to complete and submit your request.
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and submit it to the Office of Educator Licensure. Follow the instructions on the form to complete and submit your request.